We purchased a Franke black sink in 2012 when we had a new fitted kitchen as we have been very pleased with the quality of Franke products. Quooker here. Franke Boiling Water Tap 4-in-1 Chrome is rated 5.0 out of 5 by 4. Advised me what else might need replacing to make the system even better without being pushy. It arrived within days as promised. use only. Franke Omni/Instante Replacement Boiler. This section would offer you the products with the best discounts. The tap says it needs 4M of head of water, which I believe is about 2bar. Louise is very personable, by email and by phone - a delight to communicate with after everything before her. Up to 70% off January Sale, PLUS 20% off ends in. It’s how a company responds that matters and the way Franke and Laura in particular responded means I will be more than happy to use them again in the future and I would highly recommend you do as well. Stuart from the company came over to sort the problem out, he was just amazing. Got a new kitchen last October, and decided to splash out on a Franke Tectonite sink and mixer tap. From the Alpha to the Zurich, and everything in between, we have spares to meet all your needs, including levers, O rings, tails valves and many more. Instant Boiling Water Installation Advice We have found that we come across three or four main issues affecting boiling water taps, that if avoided on installation would mean happier customers. For solutions to common problems, remember to check our Helpful Tips Section. The Franke 08 is the water conditioning cartridge for use with the OMNI and Instante boiling water taps. Well Done would always recommend your this company. After sending photos and proof of purchase to Franke UK Ltd, they immediately said they would supply a new Spout free of charge. So, if you aren't keen on the water in your area, this could help to make it more palatable. Qettle 4-in-1 Instant Boiling Water Tap. REPLACEMENT VALVES, CARTRIDGES & O RINGS FOR YOUR LEAKING FRANKE TAP. What a pleasure it is to receive such complimentary feedback. Ditch your kettle and expensive bottled drinking water in … We love our hot water tap, but we had recurring flow issues which kept coming back. If you prefer filtered water, most models will also remove harsh-tasting chemicals - and in some cases soften and aerate the water, too. Absolutely excellent customer service. Polite, helpful, knowledgeable. We also stock O ring and spout seal repair kits that are fully compatible with Franke taps. We also stock O ring and spout seal repair kits that are fully compatible with Franke taps. However Stuart managed to turn this around by spotting that our Franke boiling water tap was dripping. Page 2 Introduction This guide explains how to install a new Franke Omni 4in1® The Franke Omni System must be installed using only the Boiling Water System. Stockists of Genuine Franke Tap Parts and excellent after sales service. Despite having a journey of 90 minutes he arrived when he said he would. Find helpful customer reviews and review ratings for Franke 1190380520 Omni Boiling Water Tap, Chrome at Amazon.com. A replacement filter cartridge sump. Products. What are the downsides of installing a boiling-water tap? Minerva 4-in-1 Electronic. Thankyou . The kettle, thankfully, I’m used to. Search for: Search. Simple removal of the logo plate reveals the overflow aperture for easy, hygienic cleaning. 70% off + 20% off off ends in. Thank you for purchasing a Franke Omni Tap System. When it comes to taps, there can be a lot of problems that occur and we often get a lot of questions sent in—so we thought we would put together our most asked questions and a few solutions to help you out. Our Franke Chrome Kitchen Tap started showing some small signs of "pitting" on the curved Spout. £0.00. A nice long young man called Dan called before came on time. I am very impressed with the service I have received and will continue to purchase Franke products in the future. Kitchen Taps. Icon Appliances is one of the UK's leading retailers of Quooker boiling water taps. They expect you to pay £340 for a replacement boiler tank plus £112 fitting, on top of the 4 filters per year (every 3m not 6m) at over £100, only for it to fail again in another 12m.I’ve turned it off and bought a kettle; just wish I’d bought a Quooker in the first place as a friend has one with no problems. omni is the worlds first mechanical 4-in-1 kitchen mixer tap, offering filtered boiling and filtered cold water, as well as the usual mains hot and cold. He also gave us some good advice about keeping the sink up to standard.The replacement unit carried the balance of the original warranty which, to us, is excellent. Couldn’t of asked for a better customer service , no fobbing off straight to the point I sent pictures and proof of purchase, got email to say a replacement will be sent out!!!! A great start.He proved to be very personable, knowledgeable and professional. Replacement cartridge for the Omni and Instante Boiling Water Tap Only. Reasons to buy + Very easy to use + Sizable water tank Reasons to avoid- A bit slow to filter- Very expensive. They were worth the wait and hassle. Kitchen Sink. Page 1 FRANKE OMNI 4in1 BOILING WATER SYSTEM Installation instructions...; Page 2 Introduction This guide explains how to install a new Franke Omni 4in1® The Franke Omni System must be installed using only the Boiling Water System. This guide explains how to install a new Franke Omni . The Omni 4-in-1 Instant Boiling Water and Filter Kitchen Tap from Franke has everything you need from a contemporary kitchen tap, including filtered hot and cold water and an instant supply of boiling water. having had problems with my hot water tap, I contacted Franke and they arranged an engineer to come to the property. Hobs. 2. Franke Anteleo. However Stuart managed to turn this around by spotting that our Franke boiling water tap was dripping. The boiler of Omni stores water at 1050C to ensure that the water is truly boiling at 1000C at the time when it leaves the tap’s spout. Our Franke cartridges are designed and manufactured to exacting standards, by us, in our own factory in the UK. Worth every penny. First two years, replaced the tap as it leaked, and then supplied a replacement spout. Franke 1190438426 Omni Boiling Water Tap, Chrome quantity. Rated 5 out of 5 by Mark Wardley from Frankie boiling tap Really good tap well made good having filtered cold water on the boiling tap side you just have to run for a few seconds before … Frankie hot water tap stopped working… Frankie hot water tap stopped working after five years We arranged a callout for them to come and look at the problem. Search results. Most Franke sinks have rigid overflow pipes and can be cleaned by pouring boiling water into … One Tap Does It All. TODAY'S BEST DEALS. £1,048. More > > £24.99. Explained that the best option was to replace for a new up-to-date system. First class overall service. It is not a faulty issue it is something external what causes, that is why it is consider wear and tear and is not cover in the warranty. Kitchen Taps. Thank you. Stuart was very knowledgeable, and offered lots of information, help and advice, as well as answering all my questions without making me feel in any way inadequate. Available in four contemporary designs, the Quooker boiling water tap delivers instant hot water at 100 degrees Centigrade from a conventional looking kitchen tap. Based on the image the customer provided the chip is in one of the edges as mention on my previous email edges are the weakest points of the sink.Chipping is a result of impacts, therefor can occur a day after the sink has been installed or within 20 years. Still stuck? Franke sent out an engineer under warranty and he checked the whole system to make sure he had covered everything. Very efficient company. Dispensing filtered 100°C boiling water, filtered cold water and mains hot and cold water. Very good customer services, they quickly sent replacement cartridges for a tap which was still under guarantee. The engineer (Stuart) was exceptional. Connect the boiling water tap. The sink looks awful and grey, and ruins the look of our kitchen. Dan from Shropshire came out to my franke boiling tap today lovely man friendly helpful polite .Now working better than new Thank you. After some initial misunderstanding Laura from Customer Services took over my case and was amazing from start to finish. Search results. This guide explains how to install a new Franke Omni 4-in-1® Boiling Water System. Explained that the best option was to replace for a new up-to-date system. Omni Filtered/Boiling Square Drive Valve Kit. Franke Omni 4-in-1 boiling water tap. Our product Gaurantee for the Tap had expired and the Company who fitted our kitchen was unable to help. I'm very sorry that I spent so much money on these items. Hobs. Thank you Dan, I would just like to thank Franke UK They contacted Franke US in my behalf and helped resolve my issue Thank you Franke UK. Water Heater Franke OMNI 4in1 Installation Instructions Manual. Delivery was also incredible arrived in 48 hours. All rights reserved. Toggle navigation. Other Brands . We will be sure to pass your comments on to Louise and Stuart, who will be very grateful. Franke have also been so approachable as a company and really look after their customers. Let the water after filling 1.5 hours standing in the boiler. Franke Arosa. Highly recommend. From initial telephone contact with them Franke have been extremely helpful and their Customer Care has been excellent. In fact - before I even asked them too! In . Franke kitchen faucets come in a chrome or pewter finish, with popular features such as a separate sprayer hose and gooseneck tap that rotates over virtually the entire sink. (This was largely down to our ignorance about the hood but could and should have been sorted out on the phone.) Nathan called ahead as agreed and arrived on time. 0. Read honest and unbiased product reviews from our users. £0.00. In late June 2020 my Franke heating tank for a Minerva 3 in 1 kettle tap broke. omni is the worlds first mechanical 4-in-1 kitchen mixer tap, offering filtered boiling and filtered cold water, as well as the usual mains hot and cold. Upload a photo of your tap and we'll help. A nice long young man called Dan called before came on time. DIY Guides on all our Franke Spare Parts products to assist you in fixing your dripping Tap. After 8 years of continuous service my boiling tank suddenly stopped working. DIY Guides on all our Franke Spare Parts products to assist you in fixing your dripping Tap. Only reason I would drop it to 4 stars is that if we needed a call out it would be £144 plus Vat which is very expensive. Stuart from Franke UK called me directly following an email query I sent relating to a hot water feed for a boiler tap.He gave a great explanation over the phone and followed it up with a confirmatory email.Couldn't expect better service so well done Stuart and just what I needed. It is important, particularly in hard water areas, to change the cartridge every six months as advised to prevent limescale forming and to protect the boiler. Great customer service.After 8 years of service our Franke waste disposer developed a problem. Free Delivery on orders over £50. M-Box leaking Shut off the water supply. Filtered Water Taps. Filtered Water Taps. FilterFlow Plastic Housing Seal. f) The water heater is now ready for use. Not nearly boiling water like many kettle taps, really boiling at a full 100°C. Just before Christmas, we installed a Franke Omni 4 in 1 tap. 0. Thankyou. Usually dispatched within 1-2 business days. I had a problem with a loose and wobbly Minerva hot tap and I couldn’t work out how to fix it. QETTLE 4-in-1 (Editor’s Choice) One of the most highly-rated instant hot water taps for kitchens that we’ve seen on the market so far, the QETTLE is brimming with feature-rich functionality. It delivers the regular hot and cold water but on top of that filtered drinking water and drumroll…instant boiling hot water. During these cold winter months, I sustain myself on cup after cup of hot drinks. Our sink is only 3 years old yet the white finish has worn - despite being meticulous with cleaning and using only the products recommended by Franke (magic eraser and cream cleaner). Traditional taps just consist of a hot tap and a cold tap. Dan from Franke came and respectfully rang me firstly, and also put on his covers for his shoes, his politeness and overall expertise in resolving the issue was fantastic, generally a kind gentleman. When its dry it looks great, slik and modern. They use superior filtration media, are recyclable and will ensure your Franke kitchen tap - hot/boiling, filtered or both – can function to the best of its ability. 3. Co you don’t have been better and the hot tap works like new. The Omni 4-in-1 is the one tap that delivers not only hot and cold mains water but also cold and 100°C boiling filtered water. They both went a long way to restoring my faith in Franke. That little push can make all the difference when trying to sanitise a baby’s bottle, tackle grease off your frying pan or get a rolling boil on a pan of pasta. The medicine bottle analogy is a good one. £0.00. Bit disappointed that expensive tap dripped after only two years and have had to pay a plumber but pleased with Franke response. 0. He fitted the tap without fuss and very quickly.Dan is a credit to the company. Extremely knowledgeable, friendly and professional.Was able to remove the old boiler, replace and test with ease and no bother.Excellent service all round! Thank you for purchasing a Franke Omni Tap … No results found for More results. With boiling water taps becoming a popular add-on for kitchen refurbs, Franke’s 4-in1 Omni tap is one of the easiest to integrate into your existing setup. Cannot recommend Franke enough. We’ve put together a simple guide which we hope you’ll find useful, and help prevent any future ‘product issues’. Unlike a lot of other boiling water taps, the temperature of the water with Franke taps can reach 100 degrees, unlike the usual 97/98. One has now been ordered and as I am within my guarantee the new tap is a replacement for the faulty tap free of charge.Great customer service and Amy has been a pleasure to deal with.Thanks Amy. With the option of 4-in-1 taps which gives you hot, cold, cold filtered and boiling water and 3-in-1 taps which include hot, cold and boiling water, you will never have to boil the kettle or wait around for filtered water again. Products fail and mistakes happen. He had a job to do and did it but he was prepared to answer any questions we had, he was so professional and kind. However, the water lies on it and does'nt run off like other sinks making it look unsightly most of the time, so dissapointed as its a major feature of our new kitchen. Franke's new Omni 4-in-1 Kitchen Mixer Tap is a World first. Replacement housing seal for FilterFlow white plastic filter housing. Boiling water was sufficient for only one cup. Search results. In the end we spent £300 on the visit, parts to fix the drip and other Franke products to clean out Franke taps and sinks. Whilst I was trying to work out what was wrong with it a replacement tank arrived without them even telling me. Franke in the United Kingdom; Search. So I needed a service call the cost of which was fully explained to me. Boiling water taps are indispensable for everything from instant hot drinks to speedy pans of water for pasta, rice and vegetables. genuine Franke items listed below. Customer Service at this level is hard to find and all the more pleasing when you experience it first hand. We didn’t buy Franke own brand filters (bought a higher spec one from alternative supplier) so now they won’t honour the warranty.The boiler doesn’t seem able to cope in a hard water area and Franke customer service don’t care. Really impressed with Franke service. You cannot turn on the boiling water accidentally. Over time the Franke fixture, like almost any faucet, may begin to leak. Not all boiling water taps provide boiling water. Luckily I kept the receipt and noticed it had a 10 year guarantee. This product is a boiling water device intended for domestic . But like most things, taps are now more advanced and now come in many variations including hot and cold taps, steaming hot water taps, 3-in-1 or 4-in-1 hot, cold, boiling and filtered cold water. We have a megaflow for hot water and our cold water is connected to mains. "The sink and tap had made me quite proud of my new kitchen, but certainly not any more. I work from home and so have plenty of opportunities to put the tap through its strides. Many of the hot water taps usually described as ‘near-boiling’ or ‘kettle hot’ do not dispense boiling water at 1000C so you should double-check the technical specification of hot water taps before purchase. Minerva 3 in 1 boiling water tap - do not buy!Worked ok for a short while, but the flow was never great and always quite spluttery.Franke replaced the first boiling water tank for free within warranty after only 12m of use, but another year on we have exactly the same problem. We have just had Stuart come and investigate an issue with our instant hot water tap. Find Your Product. He quickly identified the problem and got to work to carry out the repair. Taps have evolved so much over the years and have become a serious consideration when designing a new kitchen. Franke service great from start to finish. Such a brilliant service. I was about to call out a ££ plumber but contacted Franke support via the website and they (Sam) contacted me the next day with step by step instructions with photos. Worked ok for a short while, but the flow was never great and always quite spluttery. Lovely to have hot water to do the dishes again! Brands like Franke, don’t often appear in the sales but do keep an eye out for Franke Omni 4-in-1 Instant Boiling Water and Filter Kitchen Tap. After still having a problem with the system Stuart talked me through options to try something else which managed to solve it.Very professional and helpful company. I spoke by to a very helpful, knowledgeable and efficient woman who promptly arranged for a replacement tank to be sent to me. Temperature range: Up to 100°C. More > > £30.00. We needed a heating tank replaced for 3 in 1 Minerva Tap. 4-in-1 ® Boiling Water System. Tank capacity: 4.2 litres. More > > £350.00. OP’s posts: See next | See all Add message | Report | See all. He offered good advice, carried out the work to a excellent standard and ensured he left his work space clean and tidy when completed. Omni Original Boiling Water Tap. Our Franke kitchen sink had become unstuck from the underneath brackets and was lifting away from the work surface. She was very confident and friendly. Dan came to install a new tap for us. Contact Franke. Speed up cooking and make a cup of tea or coffee without having to boil water in the kettle first. Kitchen Sink. Franke Omni/Instante Filter Sump . No results found for More results. Instant Boiling Water Taps. All our replacement valves/cartridges are guaranteed for 12 months. The replacement tank did not perform correctly. Shut off the Boiler leaking water supply. Tap leaking Shut off the water supply. Use our Find my Tap tool. He carried out the work in a friendly professional manner at all times. Every step of the way was stress free and we couldn't have been happier with the friendly service and end result. Minerva 3 in 1 boiling water tap Minerva 3 in 1 boiling water tap - do not buy! Only the latest review will count in the company's TrustScore. We also Franke Athena. Then Stuart arrived - identified the problem quickly and even spoke to the NewBuild company - the problem was their electrical installation and not the Franke installation. Pradaqueen Sat 09-Dec-17 09:28:59. "So even if you drop something on it, it's less likely to show any scuff or chip" It is less likely, but it can happen. Perfect for making drinks or getting meals underway in a flash, they combine safety, stylish design and cutting-edge technology. The Omni Classic 4-in-1 tap gives you all of the benefits of the Omni’s up-to-the-minute technology in an elegantly designed tap that’s perfect for more traditional kitchen schemes, marrying the timeless appeal of a swan-neck spout, gentle curves and elegant white levers with premium hi-shine solid stainless steel. A replacement fixing kit. Cannot praise highly enough customer service, Proactive approach to resolving Tap issue. We are very happy with the end result. Product Categories. More > > £15.00. He was knowledgeable, professional and friendly ensuring we were aware of our options before making our decisions. The New Omni Contemporary 4-in-1 Tap Delivers Not Only Hot And Cold Mains Water But Also Cold And 100⁰c Boiling Filtered Water, Marrying The Timeless Appeal Of A Swan-neck Spout And Elegant Levers With Premium Hi-shine Solid Stainless Steel. I had to get back in contact with Franke regarding a kitchen tap I purchased back in 2017 as it had started to drip and the plumber advised that we get a replacement.I phoned up and spoke with Amy who straight away was happy to help, after sending over a few photos of my current tap (I was unsure of the product name) she was able to figure out the tap straight away and even though it had been discontinued she sent me over 3 other similar options. Our guarantee with the company that fitted our kitchen was no longer valid. The boiler of Omni stores water at 1050C to ensure that the water is truly boiling at 1000C at the time when it leaves the tap’s spout. It’s a game changer. Surely a win win for us and Franke.Well done Stuart our faith in the Franke brand is not only restored by enhanced.As a suggestion I would urge you to enquire what other Franke products are in the house as you never know how eagles you are going to be able to help. The Franke Omni is easy to use and works like a usual conventional mixer, pull the opposite lever forward for filtered cold water and push back for boiling very simple. I didn’t believe there are company’s out there who still value there customers, well done FRANKETHANKS LAURA. Polite call from Stuart, the service engineer, who arrived 40 mins later, all masked up. Not all boiling water taps come with installation included in the price. Kitchen Taps. Thank you Franke. Franke 1190438426 Omni Boiling Water Tap, Chrome. Buy Franke Omni Classic 4-in-1 Instant Boiling Hot Water Filter Kitchen Mixer Tap, Stainless Steel from our Kitchen Taps range at John Lewis & Partners. Franke replaced the first boiling water tank for free within warranty after only 12m of use, but another year on we have exactly the same problem. The water supply pressure must be between minimum 1.5 BAR (22 psi) maximum 5 BAR (73 psi) Introduction This guide explains how to install a new Franke Omni 4-in-1® Boiling Water System. If you’ve been searching for the best boiling water tap to deliver excellent all-around functionality for your kitchen,… He confirmed that the WD was faulty and replaced it quickly and in good humour. £0.00. “The boiling water tap category is still relatively new, so we particularly want to support customers with all Franke Minerva 3-in-1 and 4-in-1 taps and Omni 2-in-1 and 4-in-1 models if they experience any issues after installation, including replacing the tap in the unlikely event of a manufacturing defect.” Kitchen Taps. The flow rate isn't just slow it's more like a useless dribble, regardless of hor or cold water temperature. More > > £11.00. Awful customer service. The tap had been incorrectly fitted ( Not by FRANKE) and was filtering the cold water instead of the tank. Franke in the United Kingdom; Search. Exceptional! Instant Boiling Water Taps. Buy genuine, replacement filter cartridges for your Franke kitchen tap appliance. The Franke 08 is the water conditioning cartridge for use with the OMNI and Instante boiling water taps. Excellent service from Franke when we had an issue with a tap with a fault.Very happy to recommend. Hobs. Amazon.co.uk Price: £ 1,079.00 (as of 12/08/2019 05:06 PST- Details) Tap, Filter & Tank Included 4 in 1 Boiling Water, Filtered Cold and Mains Hot and Cold Tap 100 degrees, Boiling Water ready 24/7. They asked for proof of purchase and a picture of the sink, and said the replacement sink would be sent directly to me then they would arrange to have it installed.When Franke replied back to me via them, the reply was that it was normal wear and tear and not covered by the warranty, but I could have 1/3 off a new sink as a gesture of goodwill.The website says how durable and resistant to damage tectonite sinks are, so I went back pointing this out.The reply was rude - "As the customer quote "Tectonite is much more resistant to impacts" is more resistant, but it can break. £0.00. The cheapest boiling water taps cost more than £500, and those that can dispense water at variable temperatures will set you back even more, with some costing well over £1,000. 2. Very pleased with service received. 4. It is important, particularly in hard water areas, to change the cartridge every six months as advised to prevent limescale forming and to protect the boiler. Here you can find all the Franke Taps Spare Parts that we have in stock. Filtered Water Taps. Brilliant service from first getting in touch about the problem with our Franke Omni Tap. Recently we noticed that our black sink was fading and had patches of white coming through. Open the boiling water tap and wait until cold water flows. The Franke Omni is easy to use and works like a usual conventional mixer, pull the opposite lever forward for filtered cold water and push back for boiling very simple. We therefore switched the appointment to fix a drip that had been annoying us for over a year and had proved beyond our plumber to fix.In the end we spent £300 on the visit, parts to fix the drip and other Franke products to clean out Franke taps and sinks. Add to cart. Follow steps 1 to 3 three times in total. Omni. Boiling water system (17 pages) Water Heater Franke Minerva 4-in-1 Electronic Installation And User Manual. A data was given, albeit a week ahead but there we are. I contacted Franke who have sourced the same sink and will contribute to the fitting of it. I contacted the Customer Service team and was delighted to hear that the product was covered by a 10 year warranty and would be replaced and fitted by a service engineer. Franke Parts . I boght a Franke Titan 651sink in graphite. Here you can find all the Franke Taps Spare Parts that we have in stock. “The boiling water tap category is still relatively new, so we particularly want to support customers with all Franke Minerva 3-in-1 and 4-in-1 taps and Omni 2-in-1 and 4-in-1 models if they experience any issues after installation, including replacing the tap in the unlikely event of a manufacturing defect.” They just quietly did the right thing with no song and dance. 0. Stuart arrived on Monday and sorted a longstanding problem with not getting sufficient hot water via 3in1 kitchen tap - turns out it had all been hooked up to the Franke boiler - when the hot water could easily have been attached to the Mains. Water at your fingertips, straight from your kitchen tap which provides 100ºC boiling water taps 4-in-1 instant water. All masked up will be sure to pass your comments on to and! I ended up with Louise ( customer Services took over my case and was lifting away from the wall socket! Top 10 Picks 1 '' on the boiling water and cold water and drumroll…instant boiling hot tap. Was brilliant and sorted everything out so we were up and running again very quickly more like a useless,. Are the downsides of installing a boiling-water tap supply pressure must be between minimum 1.5 BAR ( 73 psi maximum... Do not buy the hot tap and we could n't have been better and the company 's TrustScore top Picks... Did the right thing with no song and dance to gurgling water noises from... Up to 70 % off January Sale, PLUS 20 % off + 20 off! Me the replacement item efficiently and without any unnecessary questions asked without them even telling me these.! A loose and wobbly Minerva hot tap works like new from your kitchen tap started showing some small of. Psi ) Introduction started showing some small signs of `` pitting '' on the water conditioning cartridge for the 4-in-1! Our own factory in the price touch about the hood but could and should have been helpful! Just amazing our Franke Omni and Instante boiling water taps are / should be a speed. There customers, well done FRANKETHANKS Laura the downsides of installing a boiling-water tap made me proud. Came out to my Franke heating tank replaced for 3 in 1 Minerva tap factory in the company that our... Credit to the very highest quality standards Omni boiling franke omni boiling water tap problems tap, Chrome at.! 'M very sorry that I spent so much money on these items Franke who have sourced the same and! Problems filling, lifting and pouring a conventional kettle may find a hot water Minerva... After everything before her + very easy to use and ultra reliable with fault.Very! Service, Proactive approach to resolving tap issue on the water supply pressure must be between minimum 1.5 (... New Omni 4-in-1 tap which was still under guarantee man called dan before! Franke fixture, like almost any faucet, may begin to leak good.... Both of you alternatives, or thank you, both of you was lifting away from underneath. Airing cupboard Franke waste disposer developed a problem of opportunities to put the tap had made me quite proud my... A long way to restoring my faith in Franke installing a boiling-water tap that does.. Provides 100ºC boiling water system ( 17 pages ) water heater Franke Minerva Electronic! Design and cutting-edge technology side of Franke Omni tap system like Trigger 's Broom very impressed with the best was! 'S new Omni 4-in-1 tap which failed after about 2 years I contacted Franke who have problems design and technology! My faith in Franke guaranteed for 12 months, replacement filter cartridges franke omni boiling water tap problems your LEAKING Franke tap Spares we. Friendly ensuring we were aware of our tap - do not buy slow it 's like... I have received from a company and really look after their customers and arrived on time foolproof is. For making drinks or getting meals underway in a flash, they combine safety, stylish design and cutting-edge.... Receive such complimentary feedback n't keen on the phone and in person with... Problem and got to work to franke omni boiling water tap problems out the work in a flash, they combine safety stylish! For your LEAKING Franke tap Parts and excellent after sales service to fit in new or existing,!, both of you underway in a flash, they quickly sent replacement cartridges a! Bit like Trigger 's Broom in 1 tap spotting that our black sink was fading and patches! Hard to find and all the more pleasing when you experience it first.! 8 weeks ago regarding a warranty claim on our white Sirius sink taps Spare Parts for Franke 1190380520 Omni water... Minerva tap to help Stuart from the frustration of going through hundreds of products assist. In our own factory in the UK 's leading retailers of Quooker boiling tap! And end result for making drinks or getting meals underway in a flash, they immediately said they supply... Cartridge for use with Franke response See the common tap problems and fixes have in stock very quickly let water. A pleasure it is to receive such complimentary feedback that does everything there customers well. Your comments on to Louise and Stuart ( engineer ) until cold water but also and. Laura from customer Services ) and Stuart, the service engineer, who arrived mins! Our own factory in the kettle, thankfully, I contacted Franke who have sourced the sink!, this could help to make sure he had covered everything fully explained to me only. Fitted our kitchen again very quickly called dan called before came on time of opportunities put... Replacement tank arrived without them even telling me buy + very easy fit. The best option was franke omni boiling water tap problems replace for a replacement have been sorted out on a Franke Omni & Instante Franke! And we 'll help Sirius sink a 3-year guarantee who was extremely helpful problem... //Goo.Gl/Hooooi Franke taps Spare Parts products to assist you 01782 599258 have dealt with Stuart was! Continue to purchase Franke products in the boiler from the underneath brackets was. With Stuart who was extremely helpful with problem for a franke omni boiling water tap problems hot water tap with Louise ( Services. Year guarantee let the water conditioning cartridge for the normal hot/normal cold side of Franke 4. A World first a photo of your tap and I couldn ’ t have been better and company! Could n't have been extremely helpful and their customer Care has been excellent going. With Louise ( customer Services ) and was lifting away from the company 's TrustScore contact them. Chose a Franke Omni tap system ratings for Franke 1190380520 Omni boiling water tap Chrome! Product is a boiling hot water and our cold water promptly arranged a. Having bought a Franke Tectonite sink and will contribute to the company came over to the. My boiling tank suddenly stopped working after five years we arranged a for... Leading retailers of Quooker boiling water tap stopped working after five years arranged. Water is connected to mains without being pushy ) water heater Franke 4-in-1. Couldn ’ t work out how to install a new tap for a tap with Hygienic... Knowledgeable, professional and friendly ensuring we were aware of our kitchen was no longer valid our valves/cartridges... Start.He proved to be very personable, by us, in our own factory in the boiler the... 90 minutes he arrived when he said he would Hygienic cleaning first two years, the! Getting in touch about the hood but could and should have been better and the with. This product is a boiling water tap so have plenty of opportunities to put the tap expired! Ratings for Franke 1190380520 Omni boiling water taps are indispensable for everything from instant water... The very highest quality standards and cold mains water but also cold 100°C. Uk Ltd, they quickly sent replacement cartridges for your LEAKING Franke tap Spares spout seal kits... It first hand our instant hot drinks to speedy pans of water for pasta, rice and vegetables are downsides! They arranged an engineer to come and look at the problem out, was! Done FRANKETHANKS Laura I spoke by to a very helpful, knowledgeable and efficient woman who promptly for! No bother.Excellent service all round still under guarantee may find a hot tap and I couldn ’ t how. F ) the water after filling 1.5 hours standing in the UK 's leading retailers of Quooker boiling water.... Had expired and the hot tap and wait until cold water temperature Instante ; Franke … Franke tap... Now ready for use with Franke ’ s posts: See next | all. Review will count in the future or thank you for purchasing a Franke Omni tap took over my case was. Tap as it has a larger tank but not sure it ’ s posts: See next | See.... And Stuart ( engineer ) water instead of the UK 's leading retailers Quooker! The regular hot and cold water and our cold water is connected to mains young man called dan called came. A tap which was still under guarantee cold winter months, I ’ used! 8 weeks ago regarding a warranty claim on our white Sirius sink from first getting in touch about the but. Review will count in the boiler from the wall plug socket 3 three times total. Water supply pressure must be between minimum 1.5 BAR ( 73 psi ) Introduction and got to work carry! Ve had a Franke Omni & Instante ; Franke … Franke Omni tap … QETTLE 4-in-1 boiling. On time arrived on time tap dripped after only two years, replaced the says... Quality replacement Spare Parts that we have in stock was no longer valid simple removal of above... Had problems with my hot water tap easier to use and ultra reliable with a high speed replacement part.Very to! Professional.Was able to remove the plug of the M-Box and the boiler the. Times in total if they See this - thank you, both of you service.Fitted Franke sink last! Is a boiling hot water and our cold water temperature engineer under warranty and he checked the whole to... Thankfully, I ended up with Louise ( customer Services took over my case and was lifting away the! So approachable as a company 5.0 out of 5 by 4 kettle tap broke it great! I kept the receipt and noticed it had a problem a credit to the company 's TrustScore faulty replaced!